BayPing is lightweight job tracking and customer texting built for independent auto repair shops. Not another enterprise tool you'll never fully use.
Customer texts mixed with your personal messages. No record of what was said. Missed texts mean missed pickups.
Excel wasn't built for tracking 15 active jobs across 4 bays. One wrong edit and your whole week disappears.
Tekmetric, Shopmonkey, Mitchell1 start at $199/month. Built for 10-bay operations. Overkill for your shop.
You don't have time for a 3-hour training session. You need something that works the first day, between oil changes.
Add a job, assign it to a bay, move it through statuses: Waiting, In Progress, Done. See everything at a glance. No spreadsheets, no whiteboards, no sticky notes.
When a job status changes, the customer gets a text. "Your brake pads are done. Ready for pickup." From your shop number, not your personal phone. They can reply.
Name your bays. Add your first job. That's it. If your shop has survived on Excel this long, switching to BayPing should feel like relief, not homework.
BayPing gives independent shops a professional communication layer without the enterprise price tag. Simple enough to adopt today.